Job Information

Experience: 1-2 Years
Education: High School / Diploma
Job Type: full time
Salary Type: monthly
Min - Max: 3000-3500 AED
Job Location: UAE

Job Details

Company: Hotel in Jumeirah

Job Summary:

Join our esteemed hotel team in Jumeirah, Dubai, as a Receptionist. As the first point of contact for our guests, you’ll play a pivotal role in ensuring exceptional customer service. We’re looking for a friendly and professional individual with strong communication skills and a passion for hospitality.

Key Responsibilities:

Welcome and check-in guests efficiently, ensuring a seamless experience.
Provide information about hotel facilities, services, and local attractions.
Handle phone calls, reservations, and inquiries promptly and accurately.
Address guest requests, concerns, and complaints with professionalism.
Maintain a tidy and organized reception area, updating promotional materials.
Process payments and balance cash drawers at the end of each shift.
Coordinate with other departments to fulfill guest requests and enhance their experience.
Assist with administrative tasks such as filing and data entry.
Adhere to hotel policies and safety protocols to ensure guest and staff well-being.

Qualifications:

High school diploma or equivalent.
Previous experience in a receptionist or customer service role preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office suite and hotel reservation systems preferred.
Positive attitude and willingness to exceed guest expectations.
Fluency in English; additional language skills are a plus.
Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits: Job Opportunity Receptionist in Jumeirah, Dubai

Competitive salary based on experience.
Health insurance options.
Employee discounts on hotel stays and dining.
Opportunities for professional growth within the hotel group.
Supportive and collaborative work environment focused on guest satisfaction.

How to Apply:

If you’re interested in becoming our Receptionist, please send your resume and cover letter to hralishaqureshi@gmail.com or via WhatsApp at +971521732081. Please outline your relevant experience and why you’d be an excellent fit for this role. We look forward to reviewing your application!